Please order only if you are really interested in the goods. The prices on the e-shop are set so that you can buy the sought-after goods at the best possible price.
Often completely unnecessary returns only lead to higher prices for all customers. If you have not decided on the goods and our answer to your inquiry about selected product does not help, we recommend buying in a regular brick and mortar store, where you will be able to view and try the goods, unfortunately this is not possible with us.

If you have any questions about the goods before purchase, please contact us. Thank you.

PROCEDURE FOR RETURNING GOODS WITHIN 14 DAYS

Important: If you do not decide to keep the goods, please do not remove the tags, remove the protective foils, or damage the gift box. These are branded goods, which thus significantly lose value.

If you purchased the goods as a consumer (not a B2B) you have the right to return the goods without giving a reason within 14 calendar days from the date of receipt of the goods (attention, these are 14 calendar, not working days). Withdrawal must be delivered within 14 days of receipt of the goods, you have 14 days to send the goods back from withdrawal. We recommend sending everything at once as soon as possible to expedite processing of your return.

Please pack the unused goods in the original packaging well so that they are not damaged. Especially in the case of watches, we ask for particularly careful packaging to avoid unnecessary problems, as we cannot be held responsible for the goods you packed and for the the carrier. We recommend insuring the shipment in case of damage or loss.
Upon receipt of the goods it will be checked and if everything is in order, payment will be refunded within 14 days.

The customer bears the cost of sending back, in case of express transport the price for transport is not returned, customized goods cannot be returned (eg engraving) and fees for additional services are also non-refundable, if they have been ordered and used (eg gift packaging of goods) .

Please print and complete the Purchase Agreement Withdrawal Form: Purchase Agreement Withdrawal Form (PDF)

Attach it to the shipment along with the invoice and send it to the address:
Bohdan Skovronsky
TimeOutlet.ie
Senik 8
535 01
Czech republic

If you need any advice, please contact us.

Return of goods due to withdrawal from the contract - full text - (only applies for B2C orders placed within EU)

1. The right to withdraw from the contract

1.1 You have the right to withdraw from this contract within 14 days without giving a reason.

1.2 You have the right to withdraw from the contract without giving a reason within 14 days from the day following the day on which you or a third party designated by you (other than the carrier) takes over the goods.

1.3 For the purposes of exercising the right to withdraw from the contract, you must inform the seller of your withdrawal from this contract: Bohdan Skovronsky, Seník 8, 53501, Czech republic, email info@timeoutlet.ie, in the form of a unilateral legal action (for example, by letter sent through the postal service provider or by e-mail) . You can use the attached sample form to withdraw from the contract, but it is not your responsibility.

1.4 In order to comply with the deadline for withdrawal from this contract, it is sufficient to send the withdrawal from the contract before the expiration of the relevant period.

2. Consequences of withdrawal from the contract

2.1 If you withdraw from this contract, we will refund you without undue delay, no later than 14 days from the date of your notice of withdrawal, all payments we have received from you, including delivery costs (excluding additional costs incurred as a result of Your chosen method of delivery, which is different from the cheapest standard delivery method we offer). We will use the same means of payment you used to make the initial transaction for refunds, unless you have explicitly stated otherwise. In no case will you incur additional costs. However, we can't require a refund to incur additional costs.

We will refund your payment only upon receipt of the returned goods or if you prove that you sent the goods back, whichever comes first.

2.2 Send the goods without undue delay, no later than 14 days from the date of withdrawal from this contract, to the address Bohdan Skovronsky, Seník 8, 53501, Czech republic.
The deadline is considered to have been met if you send the goods back to us before the expiration of 14 days.

2.2.1 You will bear the direct costs associated with returning the goods. The maximum costs are estimated at EUR 25,-

2.2.3. The seller is entitled to unilaterally set off the claim for compensation for damage to the goods against the buyer's claim for a refund of the purchase price.